Examining Alberta Health Services (AHS) in Canada, the National Health Service (NHS) in England, and Mercy in the US, the research uncovers their implementation strategies, outlines the emerging impact and identifies returns-on-investment as high as 7:1 from adopting supply chain processes to strengthen health system performance. Although, the case studies profile supply chain implementations in three different countries (characterised by unique leadership approaches, implementation strategies and system governance structures), all three reported significant outcomes.
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