Edition 2016 Upd. 2021
Commercial dispute message
5. Segments Layout
 
Segment number:
20
-
C
9999
-
A segment group providing details of all documents, e.g. invoices, etc. to which the commercial dispute refers. It includes information on the monetary amounts for each document and on any adjustments (with an indication of the reason for adjustments) and on actions (to be) taken by the parties who are involved.
-
C
9999
-
A group of segments which may be used when required to provide details of individual line items in the reference document.
-
C
9
-
A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference line item.
-
C
9
-
 
Function:
 
To provide free form or coded text information.
 
EDIFACT
EAN
*
Description
Text subject code qualifier
M
an..3
M
 
=
Dispute
=
Mutually defined
Free text function code
C
an..3
O
 
=
Text for immediate use
C107
TEXT REFERENCE
C
D
 
DE C107: This composite is only used when trading partners have agreed to use mutually defined code values.
Free text value code
M
an..17
M
 
001 = Standard text between trading partners
Code 001 is allocated by the buyer or supplier and agreed for use on a bilateral basis with the trading partners.
Code list identification code
C
an..17
O
   
Code list responsible agency code
C
an..3
D
 
=
Assigned by supplier or supplier's agent
=
Assigned by buyer or buyer's agent
C108
TEXT LITERAL
C
D
 
DE C108: This composite is only used if coded text can not be used.
4440
Free text value
M
an..512
M
   
4440
Free text value
C
an..512
O
   
4440
Free text value
C
an..512
O
   
4440
Free text value
C
an..512
O
   
4440
Free text value
C
an..512
O
   
Language name code
C
an..3
D
 
ISO 639 two alpha codes
DE 3453: This data element is only used when non coded free text has been provided in data element C108.
4447
Free text format code
C
an..3
N
   
Segment Notes:
This segment is used to provide any free text information related to the adjustment detailed in the AJT segment.
Use of this segment in free form is not recommended since in most cases it inhibits automatic processing of the extended commercial dispute. Coded references to standard texts is an available functionality which enables automatic processing and reduces transmission and processing overhead. Standard texts should be mutually defined among trading partners and can be used to cover legal and other requirements.

Example:
FTX+ACE+++PLEASE CORRECT:THIRD WEEK WITH ERROR'
© Copyright GS1
Edition 2016 Upd. 2021