Edition 2016 Upd. 2021

Instruction for returns message

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Service string advice

The service string advice shall begin with the upper case characters UNA immediately followed by six characters in the order shown below. The same character shall not be used in more than one position of the UNA.

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Interchange header

This segment is used to envelope the interchange, as well as to identify both, the party to whom the interchange is sent and the party who has sent the interchange. The principle of the UNB segment is the same as a physical envelope which covers one or more letters or documents, and which details, both the address where delivery is to take place and the address from where the envelope has come.

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Message header

This segment is used to head, identify and specify a message.

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Beginning of message

This segment is used to indicate the type and function of a message and to transmit the identifying number.

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Date/time/period

This segment is used to specify any dates applicable to the complete instruction for returns message.

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DOC-DTM

A group of segments by which the sender of the message indicates to the receiver what type of document or message will accompany or follow the instruction for returns message, e.g., a credit note.

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Document/message details

This segment is used to identify any documents which the message sender has or will raise for the message recipient as a result of a previously sent announcement for returns message.

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Date/time/period

This segment is used to specify dates related to the document type specified in the DOC segment.

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RFF-DTM

A group of segments providing references and any associated dates related to the current message, e.g. announcement for returns number, invoice, etc.

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Reference

This segment is used to specify any references valid for the complete instruction for returns message.

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Date/time/period

This segment is used to specify any dates related to the previous RFF segment.

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NAD-LOC-SG4-SG5

A group of segments identifying the parties involved in the instruction to return message and any associated information.

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Name and address

This segment is used to identify the parties involved in the instructions for returns process.

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Place/location identification

This segment is used to identify any locations related to the party identified in the NAD segment.

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RFF

A group of segments for specifying any references relating to the current party.

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Reference

This segment is used to specify reference numbers related to the trading parties identified in the NAD segment.

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CTA-COM

A group of segments identifying the contact person or department for the current party and if required specifying the communication channel and number.

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Contact information

This segment is used to identify the department and/or person within the party specified in the NAD.

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Communication contact

This segment is used to identify the communications number and the type of communications used for the person or department identified in the CTA segment.

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CDI-DTM-FTX

A group of segments identifying any states, dates or additional references related to the complete instruction for return message.

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Physical or logical state

This segment is used to indicate conditions specified by the message sender concerning the return or otherwise of all the goods detailed in the message.

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Date/time/period

This segment is used to specify dates relevant to the returns conditions and instructions provided in the CDI and INS segments for the entire message.

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Free text

This segment is used to indicate free text information related to the entire message.

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TDT

A segment identifying the mode and means of transport relating to the whole instruction for returns.

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Details of transport

This segment is used to identify the mode and means of transport which will be used to return the goods detailed in the message.

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LIN-PIA-IMD-MEA-DTM-QTY-LOC-MOA-SG12-SG13-SG16-SG18

A group of segments providing details of the individual items for which instruction for returns are being provided. There must be at least one occurrence of this group within an instruction for returns.

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Line item

This segment indicates the beginning of the detail section of the instruction for returns message.

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Additional product id

This segment is used to specify additional or substitutional item identification codes such as a buyer's or supplier's item number.

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Item description

This segment is used to describe the current line item.

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Measurements

This segment is used to specify any relevant measurements for the line item being returned.

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Date/time/period

This segment is used to specify any dates applicable to the current line item only.

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Quantity

This segment is used to specify any quantities relevant for the current line item.

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Place/location identification

This segment is used to identify locations relevant to the current line item.

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Monetary amount

This segment is used to specify any monetary amount relevant to the current line item.

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DOC-DTM

A group of segments by which the sender of the message indicates to the receiver what type of document or message will accompany or follow the instruction for returns message, e.g., a credit note, for the current line item.

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Document/message details

This segment is used to identify any documents relevant to the current line item.

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Date/time/period

This segment is used to specify dates related to the document specified in the DOC segment.

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RFF-DTM

A group of segments for specifying any references relating to the current line item only, e.g. invoice number, etc.

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Reference

This segment is used to specify any references valid for the current line item only.

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Date/time/period

This segment is used to specify dates and times of the reference specified in the previous RFF segment.

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PAC-SG17

A group of segments identifying packaging, marks and numbers, date and time information about packing for the product for which an instruction for returns is provided.

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Package

This segment is used to provide packaging information for the line item being returned.

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PCI-DTM-GIN

A group of segments specifying markings, labels, and packing numbers.

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Package identification

This segment is used to provide markings and labels information relevant to the packaging unit identified in the PAC segment. This information may be used at the time of collection to correctly identify the packages for return.

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Date/time/period

This segment is used to specify dates related to the packaging for the current line item.

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Goods identity number

This segment is used to provide identification numbers relevant to the packaging unit identified in the PAC segment.

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CDI-DTM-FTX

A group of segments identifying any states, dates or additional references related to the return of the current line item.

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Physical or logical state

This segment is used to indicate conditions (actions) requested by the message sender for the current line item.

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Date/time/period

This segment is used to specify dates relevant to the returns conditions and instructions provided in the CDI and INS segments for the current line item.

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Free text

This segment is used to indicate free text information related to the conditions of the current line item.

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Control total

This is used to provide message control information for checking on the message receivers in-house system.

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Message trailer

The UNT segment is a mandatory UN/EDIFACT segment. It must always be the last segment in the message.

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Interchange trailer

This segment is used to provide the trailer of an interchange.

© Copyright GS1

Edition 2016 Upd. 2021